Privacy Policy
¡¾Nozomi¡¿X-War: Clash of Zombies
Garden Defense: Bug Shooter
CONTACT
US
If
you have any questions or concerns about any of the matters in relation to this
Privacy Policy, including to exercise any of your rights, you can contact us
via email to business@moyuplay.com
INTRODUCTION
We
recognize that persons who access and/or use (¡°you¡± or ¡°Users¡±) our games,
whether played on mobile devices, PCs or on other platforms, and other related
services, including but not limited to customer supporting, marketing and
advertising, (collectively, the ¡°Services¡±) value their privacy.
This
Privacy Policy provides important information regarding:
i)
the data collected from you and the ways we collect your data,
ii)
the reasons why we collect your data,
iii)
to whom we disclose your data, and
iv)
the options you have about your personal data.
Unless
stated otherwise, this Privacy Policy applies to the Services and all data that
we collect from you. We therefore provide this Privacy Policy to help you make
an informed choice about whether to use or continue using our Services. We may
periodically update this Privacy Policy by posting a new version on our
website. Your continued use of the Services after the effective date will be
subject to the new version of Privacy Policy.
This
Privacy Policy is incorporated into, forms part of and is subject to the Terms
of Service. Your use of the Services and any personal information you provide
on the Site is subject to the terms of this Privacy Policy and the Agreement.
Any
terms not defined herein but defined in the Terms of Service shall have the
meaning ascribed thereto in the Terms of Service.
I. THE DATA COLLECTED FROM YOU AND THE
WAYS WE COLLECT YOUR DATA
1.
Data provided by you
To
use the Services, you may directly provide certain personally identifiable
information to us, such as:
·
Registered user name and password
·
Character Information (e.g. Account ID, character name, profile picture.
Please be reminded that such information may be disclosed to other users in
connection with the use of the Services and may also be made available to your
connections or the public on third party services)
·
Personal content preferences
·
Profile information (e.g. profile photo)
·
Messages to the Services (e.g. chat logs, your support tickets)
·
Billing and financial information (Please be reminded that the use of any
merchant service provider and/or third party platforms for the
payment of the Admission Fee is subject to the privacy policy of the relevant
merchant service providers and/or third party platforms)
·
Other data that you voluntarily provide (e.g. data to identify a lost
account)
2.
Data collected automatically
When
you access our Website or use the Services, we may use cookies and/or
other similar technologies. Cookies are small text files stored by browser(s)
on your desktop computer or mobile device. Most web browsers automatically
accept cookies, but you can usually modify browser setting to decline cookies.
If you choose to decline cookies, you may not be able to access certain
Services and may experience technical problems receiving current information
from the cookie-disabled services. The use of cookies and/or other similar
technologies is to identify your browsers and to collect data from your device
such as:
·
Data about your Account
·
Internet Protocol (IP) address, web request, domain name, URLs, referring/exit
pages, platform type and mobile device identifiers (e.g. your device ID,
advertising ID, MAC address, IMEI)
·
Data about your device (e.g. device name, operating system, browser type
and language)
·
Data we collect with cookies and similar technologies
·
Monitoring of aggregate metrics (e.g. total number of visitors, pages
viewed, usage of the Services)
·
General location data
·
Data about your use of the Services (e.g. number of clicks, landing pages,
pages viewed and order of those pages, the amount of time spent on particular
pages, the date and time of your request, your game play and activity, your
game progress, your interactions with other players inside the Services)
·
Other pieces of information in connection with your various activities within
or through the Services or otherwise that are sent by your browser, device or
computer system when you access the Services, which are automatically tracked
and recorded by our servers
3.
Data collected from our partners
When
you access the Services through any third party services such as
social networking sites (e.g. Facebook, Google) or from any mobile devices, you
allow us access to certain information stored on these third party services or
mobile devices such as:
·
Demographic data (e.g. determination of your IP address)
·
Data to fight against fraud (e.g. refund abuse in games or click fraud in
advertising)
·
Data from platforms that the games run on (e.g. verification of
payment)
·
Data associated with your device (e.g. device type, technological
information, telephone number, country, contacts)
·
Data to do advertising, marketing and analysis
II.
THE REASON WHY WE COLLECT YOUR DATA
1.
To provide the Services
To provider the
Services, we process data necessary to
·
Create Accounts
·
Allow you to play our games and use the Services
·
Operate the Services
·
Verify and confirm payments
·
Provide and deliver products and services that you request
·
Send service-related communications to you
2.
To improve and optimize the Services
To
provide better Services to you, we have a legitimate interest to collect and
process necessary data to
·
Update and develop the Services
·
Manage and update your Account
·
Develop and improve your experience
·
Manage the relationship with you
·
Provide social features to you
·
Customize your service experience
·
Respond to your comments and questions and provide support to you
·
Provide offers in the Services as well as in other websites and services
·
Send related information (e.g. updates, security alerts, support messages)
to you
·
Enable you to communicate with other users
3.
To carry out activities related to advertisements and marketing
To
send you personalized advertising and marketing materials, we may use the
information collected from you such as ad identifiers, age, country, region,
gender, language, games played by you, information related to the interaction
of you with the Services and with other users, and so forth.
We
may also use various third party advertising and marketing partners
to assist us on our behalf and may share information collected from you with
such third parties for this purpose.
Hence,
we have a legitimate interest to process necessary data to
·
Track the content you access in connection with the Services and your online
behavior
·
Deliver, target and improve our advertising and marketing materials
·
Pass the information collected from you to third party advertising and
marketing partners
By
accepting this Privacy Policy and downloading or continuing to use the
Services, you consent to us and our advertising and marketing partners
collecting and using information about you to personalize advertising and
marketing materials and to improve your experience unless you opt out of
receiving this service.
We
encourage you to review the privacy policies of our third
party advertising and marketing partners so that you can understand how
these third parties collect, use and share your information. We are not
responsible for the privacy policies of any third party whether accessed
through the Services or otherwise.
For
information on how to opt-out from receiving personalized advertising and
marketing materials, see section 'The options you have about your personal
data¡± below.
4.
To secure the Services
Ensuring
the security in the course of performing the Services is a top priority for us.
We take appropriate security and technical measures to protect your information
from unauthorized access, loss and misuse. To achieve this purpose, we also
request our suppliers who process personal information on our behalf to take
appropriate security measures.
In
order to keep the Service and its social features safe and fair, to fight fraud
and to ensure acceptable use otherwise, we have a legitimate interest to
process necessary data to
·
Analyze and monitor use of the Services and its social features
·
Moderate and monitor chats
·
Prevent cheating, crime or fraud
·
Take action against fraudulent or misbehaving users
·
Pass your information to agencies or organizations in charge of crime and fraud
prevention and repression
Despite
our efforts, we cannot guarantee the absolute security of your personal data,
nor can we ensure the security of any of the communication facilities provided
by us. We recommend that you exercise caution when disclosing any information
through the Services. In particular, please note that any personally
identifiable information or personally sensitive data that you communicate or
disclose to any user in connection with the Services may be collected and used
by others. As such, you should take care of the information shared online.
Please also be reminded that any questions answers, comments, submissions that
you post in the forum will be publicly available.
5.
To analyze, research and test
In
all of the above cases and purposes, we may use analytic tools, which may
include third party¡¯s analytic tools, to carry out research, surveys and
analysis, to create reports for use, to track potential problems of the
Services or to test out new game features and content.
6.
To obtain your consent
With
your consent, we may process personal data for additional purposes.
III.
TO WHOM WE DISCLOSE YOUR DATA
1. Our
personnel, related or affiliated companies
We
may provide your personally identifiable information and
non-personally-identifiable information to our personnel, our related or
affiliated companies for our legitimate business purposes. We may also provide
your personally identifiable information and non-personally-identifiable
information to other businesses or persons for the purpose of processing such
information or otherwise assist us in performing any services on our behalf
including in any advertising and marketing activities. We require that these
parties agree to process such information in compliance with our Privacy Policy
contained herein, and we will use reasonable efforts to limit their use of such
information and to use other appropriate confidentiality and security measures.
2.
Other users
As
social features are a core element of our games, other users may see your
profile data, in-game activities and read the messages you have posted.
Any
user who receives any information including personally identifiable
information, from another user shall not disclose or use such information, save
where expressly permitted by that user or save where such information has
ceased to be of a confidential nature. In any event, we shall not be liable for
any unauthorized disclosure or use by another user or other person of any
content.
3.
Partners working for us
To
strengthen functions of our Services and your experience of use, some of our
Services maybe provided by partners in charge of advertising, payment,
analysis, marketing, social media partners, personalized services, and/or
personalized push notifications and recommendations. To the extent of law and
for the purposes of advertising, payment, statistics analysis, marketing,
personalized services and/or personalized push notifications and
recommendations, we may share with these partners your data, including but not
limited to your device information such as its device brand, device
manufacturer, device platform and device ID number, your applications list and
internet information, that you have consented to our collection. In addition,
these partners may also access your data when you use their services and
operate under their own privacy policies. We encourage you to check their
privacy policies to learn more about their data processing practices.
4.
Other companies and public authorities
We
may release personally identifiable information and/or
non-personally-identifiable information to, exchange such information with
companies and organizations or provide such information to public authorities
if required to do so by law, or in the good faith belief that such action is
necessary to comply with all and any applicable laws, or where it is pursuant
to or we are required to respond to a governmental, regulatory, administrative
or court order or directive, a subpoena or a search warrant, or to combat fraud
and illegal activity.
We
also reserve the right to disclose personally identifiable information and/or
non-personally-identifiable information that we believe, in good faith, is
appropriate or necessary to enforce the Agreement, take precautions against
liability, to investigate and defend against any third-party claims or
allegations, to assist government authorities and enforcement agencies, to
protect the security or integrity of the Services, and to protect the rights,
property, or personal safety of ourselves, our users or others.
IV.
THE OPTIONS YOU HAVE ABOUT YOUR PERSONAL DATA
1. Opt out
of advertising and/or marketing materials
You
may opt out of receiving advertising and/or marketing communications by
following the instructions in such communications or by using options provided
in the settings in the game or on your devices.
2.
Access and correct the personal data we hold about you
You
have the right to access and correct your personal data.
3.
Other rights
You
also have the right to have your personal data deleted, object how we use or
share your personal data, and restrict how we use or share your personal data.
You can always withdraw your consent.
If
you have questions about data protection, or any requests for resolving issues
with your personal data, we encourage you to primarily contact us through the
game so we can reply to you more quickly. We will respond to all requests
within a reasonable time frame.
V. INTERNATIONAL
DATA TRANSFERS
By
accepting this Privacy Policy, Users understand and agree that your data may be
collected, stored, used in any country and/or transferred to any country in the
world. Because different countries may have different data protection laws than
Users¡¯ own country, we will try to ensure that adequate safeguards are in place
to protect Users¡¯ data.
VI.
SPECIAL NOTE TO INTERNATIONAL USERS
The
use of the Website and Services and this Agreement is governed by and shall be
construed and enforced under the laws of Singapore, without applying any
conflicts of law principles that would require application of the law of any
other jurisdiction. You agree to submit to the personal non-exclusive
jurisdiction in Singapore and any other court of competent jurisdiction chosen
by us.
In
the event of any dispute arising out of or in connection with this Agreement,
including any question regarding its existence, validity or termination, (a
¡°Dispute¡±), we strongly encourage that a resolution first be sought through our
Customer Support service.
You
agree that in the event that a resolution is not obtained through our Customer
Support service, such Dispute shall be referred by you and may be referred by
us to and finally resolved by arbitration in Singapore in accordance with the
Arbitration Rules of the Singapore International Arbitration Centre ("SIAC
Rules") for the time being in force, which rules are deemed to be
incorporated by reference in this clause. The Tribunal shall consist of three
(3) arbitrators, with you appointing one (1) arbitrator and us appointing one
(1) arbitrator and the third arbitrator to be selected by the two (2)
arbitrators so appointed. The language of the arbitration shall be English.
Notwithstanding
any of the foregoing, you agree that we are entitled to submit such Dispute for
resolution through any other dispute resolution mechanism including the courts
of any jurisdiction and we shall further be entitled to seek any injunctive or other
equitable relief in the event of any breach or anticipatory breach by you,
without any obligations of providing any bond or surety or proof of damages.
You
irrevocably waive all rights to seek any injunctive or other equitable relief
or to enjoin or restrain the operation or exploitation of the Services or any
part thereof. You further irrevocably waive all rights to a class or
representative action or as a named or unnamed member in a class, consolidated,
representative or private attorney general action.
VII. OUR
POLICIES CONCERNING CHILDREN
The
Services are not intended to be accessed by persons under the age of 13, nor do
we knowingly collect or solicit personal data therefrom. In the event that we
learn that we have inadvertently gathered personally identifiable information
from persons under the ages set out below, we will take commercially reasonable
measures to ensure that such information is removed from our records.
VIII.
DATA SECURITY
We
use commercially reasonable physical, managerial, and technical safeguards to
preserve the integrity and security of your personal information. We cannot,
however, ensure or warrant the security of any information you disclose on,
through or within the Services and you do so entirely at your own risk. Please
note that we cannot guarantee that such information may not be accessed,
disclosed, altered, or destroyed by breach of any of our physical, technical,
or managerial safeguards.
If
we learn of a security systems breach, we may attempt to notify you
electronically so that you can take appropriate protective steps. We may post a
notice on the Website if a security breach occurs.
If
you create an Account with our Platform, you will be required to select a
password that can be changed at any time after you first log into the Account
by using your current password. You are solely responsible for maintaining the
confidentiality of your password and are fully responsible for all activities
that occur under your Account and password or your account with any
other third party service. Users agree to (i) notify us immediately
if you are aware or reasonably suspect of any unauthorized use of your Account
or password or of any unauthorized access of the Services through your Account,
and (ii) ensure that you exit from your Account at the end of each session.
IX.
MERGER, ACQUISITION, SALE OR INSOLVENCY
1.
In the event that we are acquired by or merged with another entity, we reserve
the right, in any of these circumstances, to transfer the information or assign
our rights to the information that we have collected from our Users as part of
such merger, acquisition, sale, or other change of control.
2. In
the event of our insolvency, reorganization, receivership, winding-up or
assignment for the benefit of creditors, or the application of laws or
equitable principles affecting creditors' rights generally, we may not be able
to control how your personal information is treated, transferred, or used.
X. CHANGES
AND UPDATES TO THIS PRIVACY POLICY
This
Privacy Policy may be revised, amended or modified periodically. Please
re-visit this page to stay in touch with any changes. Your access of the
Services signifies your acceptance and agreement to this Privacy Policy (as may
be amended or revised from time to time).